ComiXology Thousands of Digital Comics. How is the Gold Competency Level Attained? If you want to resume it, just click on the icon. Unfortunately, we do not offer global warranty on our products. Solvusoft’s close relationship with Microsoft as a Gold Certified Partner enables us to provide best-in-class software solutions that are optimized for performance on Windows operating systems. Email to friends Share on Facebook – opens in a new window or tab Share on Twitter – opens in a new window or tab Share on Pinterest – opens in a new window or tab Add to watch list.

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I have had this tablet for a few years now, and the first few years was okay. After I installed Photoshop CS, there is no pen pressure, why?

Make Offer – Loading Our technicians use the latest authorized manufacturer tools to help you troubleshoot issues. Meet your new travel partner: On or before Fri. Can I add a signature panel on the tablet for Excel or Word files?


Restarting Photoshop solved the last problem, but it was very disruptive at times. See terms – opens in a new window or tab. But in Mac, how to find such a file? Interface Required Connector Type. Please make sure that you are posting in the form of a question.

Furthermore, installing the wrong Genius drivers can make these problems even worse. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor. I would recommend downloading the Tablet manual. People who viewed this item also viewed. It would work for awhile and then suddenly stop registering pressure sensitivity again, so I would have to do it all over again.

Amazon Drive Cloud storage from Amazon. My tablet pen is broken, where can I buy the pen? After adding a signature panel, close the Handwriting Tool. After I installed the driver and app, the pen program creates interference. Remove the battery if you do not use it.

Technical Details

ggenius If the problem is the same, it should be a problem with the tablet or pen. Sign in to check out Check out as guest.

The next tablet I purchase will be from Huion. Mousepenn a Gold Certified Independent Software Vendor ISVSolvusoft is able to provide the highest level of customer satisfaction through delivering top-level software and service solutions, which have been subject to a rigourous and continually-audited approval process by Microsoft.


In Windows, there is a file and a toolbox that will open and it can easily write on tablet and see on computer. You need to check the model name and our service center information nearby on our website, then contact our service center for assistance. We delete comments that violate our policywhich we encourage you to read.

What is your global warranty on mousepeh products?

Genius MousePen 8×6 – digitizer and mouse set – USB Overview – CNET

Report item – opens in a new window or tab. Amazon Music Stream millions of songs. All other coverage begins after the manufacturer’s warranty expires. Compare with similar items.

Finally, download the latest version driver to see if this helps.