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Months ago the Superdrive in my 24″ white Intel iMac late died. SuperDrive Firmware Update 2. CNET’s best of I’m pretty handy and had already replaced the iMac’s internal hard drive without any trouble. Causes Offered — Given these symptoms, users have been putting their heads together, talking with Apple Geniuses, and consulting with other knowledgeable techies to arrive at some possible causes. Working all fantastic in

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Upon return it was fine. When he moved the same external drive to a Windows machine, it worked fine. Summary — While the symptoms and solutions for these issues vary widely, they all revolve around the SuperDrive.

Exploring Widespread SuperDrive Problems – TidBITS

It has been problematic since new. I had this problem with a brand-new iMac last summer. Months ago the Superdrive in my 24″ white Intel iMac late died. Last week I bought a replacement internal Superdrive from macsales.

I specifically asked the Genius if this was a common problem and was told “absolutely not”. We havent bothered to try to fix it, because we have the other 2 computers. The screen is completely dark and does not react although I removed the batery and power cord.

Roach motel, put them in, wouldn’t come out. One of those inexpensive CD reader head cleaners could be helpful. Affected disc types vary: When I tried to remove the file from the Utilities folder, I was told that I did not have the authority to remove the file. As of this writing, that thread now contains over messages and has been viewed over 30, times. I sent a MacBook in for similar symptoms, and Apple replaced the logic board, a cable, and a heatpipe, but not the drive itself.

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Causes Offered — Given these symptoms, users have been putting their heads together, talking with Apple Geniuses, and consulting with other knowledgeable techies to arrive at some possible causes. This article is an excellent summation of an ongoing and growing problem.

It is difficult to eject discs and multiple keystroke attempts and restarts are required to release disc. I can’t believe Apple’s quality has gone down so much that thousands of users have faulty superdrives, and Apple won’t even address the problem.

The Costs and ease jj repair out way the few niceities that the Mac provides. Everyone here knows that it is a problem. It would eject blank CD-Rs with no message or explanation after whirring for a while.

Now, every time I restart my computer in an attempt to fix a problem caused by this update, presumablyI always get the message:. Those arguing against faulty hardware as the underlying cause point to 87e fact that a wide variety of Macs and drives are affected. You are effectively installing new functionality into a hardware device like NASA transmitting new instructions to the Mars Global Surveyor.

SuperDrive Firmware Update 2.1 (#2): Successes, failures, repeating dialog

If you use Software Update and matshiga are other updates besides the Superdrive update then the other installer s will block the alert from the Superdrive firmware update that warns not to shut down the computer until the update is completed. Some of the other connectors are getting weird. Those are big numbers for the forums — and in fact a similar thread has garnered more than 19, views — and indicate that Jim is far from the only one experiencing this problem.

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She said, “Mom, I’ve matsuita to have three drives replaced! One user over on Apple?

The systems range matshiat age from early to late I feel like I have never seen the BUG problems snow leopard is pushing out, it’s like apple is either putting out scrub fires or not saying anything, this has to be a PR nightmare for them Also annoying was that the replacement drive didn’t fit quite right, because the snap-in carrier replaces the bezel at the mouth of the drive.

Reader jonrichardson immediately posted a comment that a CD he? This led him to start matsshita thread describing the problem in the Apple Support Discussion forums. Computers SuperDrive Firmware Update 2.