Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Go to step 6. Posted by abigboom on Sep 23, Sign up with LinkedIn. You won’t find any drivers for Windows 8 for this hardware on their website, what I see as a sad failure of support.

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Hi, I have a similar issue, have a M with a Dell bluetooth mouse m-rbb-del4 7 Enterprise image installed previuosly had XP and the same model mouse is not working at all. This mouse works even on smooth glossy surfaces which my other mouse had problems with. It is program independent, stopping on Office products, Adobe products and even on I.

After you have finished with the troubleshooting, follow these steps to boot to normal startup. You can follow the question or vote as helpful, but you cannot reply to this thread.

Well I have been running for approx 6 hrs now with out a hitch. Dell Latitude D Notebook.

Bluetooth Mouse M-rbb-del4 Driver – download-health

With the Dell it is permanent. Quicker than having to rediscover the device each time.

Client has 2 of these mice and neither would sync and mouee in this system dell bluetooth mouse m-rbb-del4 worked fine on several older systems. Get answers and train to solve all your tech problems — anytime, anywhere. In Device Manager uninstalled the Bluetooth 2.


If the problem still occurs, repeat step 1 and step 2. You acknowledge pogitech you have read this Agreement, that you understand it, that you agree to be bound by its terms, and that this is the complete and exclusive statement of the Agreement deol you and Dell regarding the Software.

Lkgitech located my error logs yet. I would have you place the computer in a Clean Boot state. I cannot reinstall the same drivers I was successfully installed a year ago. Ortek Ortek Technology, Inc. BarrieA Created on November 13, Amazon Inspire Digital Educational Resources. I’ve tried 3 different mice, removed the device in windows 8 Bluetooth devices and reinstalled, it still happens.

You acknowledge that you have read this Agreement, that you understand it, that you agree to be bound by its terms, and that this is the complete and exclusive statement of the Agreement between you and Dell regarding the Software.

Your answer needs to include more details to help m-rb-del4. Be sure to configure keyboard layout. Again, remove and insert the dongle cures it. A little research is recommended. It’s worth a thousand words. If none of the two methods work then, you may uncheck the box next to the faulty service or the startup item. Also if you hook up the transmitter to the computer it will automatically install it for you.

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Once the culprit has been identified then, you either contact the manufacturer of the service or try to resolve the issue on your own. Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered.

Dell M-RBB-DEL4 Wireless Bluetooth Black 5 Button Optical Scroll Mouse

K1 Power Keyboard lsusb shows it as “0b Get started today Stand Out as the employee with proven skills. In step 2, uncheck half of the check boxes selected earlier. Works well as a handheld device, the wireless dongle does not appear to draw excessive current.

The issue is not with hardware but with dell’s support policy.