If you do not see two IEEE Solution The following instructions resolve the problem of an incomplete installation that was started by Plug and Play. This is the most common problem you will encounter when you install the driver built into Windows XP. You will be pleased to see the Wizard finally recognize “PhotoSmart” software and then a cascade of confirmations and further software installations follow with the PhotoSmart software completing its setup on your computer! Did this solve your problem? Without really knowing what I was doing, I had done the first three steps, but didn’t know the details given in the 4th step.

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What printer are you using?

Download IEEE compatible printer

Sexually explicit or offensive language Spam: Few more bits of info: What OS are you using? Asia Pacific and Oceania. Reconnect the parallel cable to the all-in-one.

Some of the earlier versions of all-in-one software will not display an error message when they are inserted in a computer running Windows XP, and it will appear as if you installed the software successfully.

I have the same question CNET’s Forum on peripherals iefe the best source for finding help, troubleshooting, and getting buying advice from a community of experts. Windows should detect the all-in-one and reinstall the driver. Try scanning after performing each step below to see if the problem is resolved:.


Place a checkmark in the Turn Off System Restore checkbox. The print drivers 128.44 displayed by their series names, which means the last one or two numbers may show as zeroes.

[SOLVED] Generic IEEE 1284.4 Printing Support

The user name will have “Computer administrator” or “Limited account” below it. How do I mark a post as Solved? A question mark or exclamation point indicates that Plug and Play has failed.

This topic has been archived. If you delete the wrong items, the computer may not operate correctly. Thanks for your feedback, it helps us improve the site. If 12884.4 do not remove the existing all-in-one software before you upgrade to Windows XP, you will have the same problems.

After you have ueee the software and before you reboot the computer, disconnect the communications cable from the computer. I cannot find the driver online, available for download. If you cannot scan with the built-in drivers The drivers built into Windows XP should scan correctly.


By using this site, you accept the Terms of Use and Rules of Participation. Make sure that the HP all-in-one turned on and ready.

Correct the problem that caused Plug and Play to fail. Windows Plug and Play automatically detects an HP all-in-one and installs the built-in driver, if one is available for the all-in-one. Thank you so much Lorien5!!!! Information and links in this thread may no longer be available or relevant. Also please exercise your best judgment when posting in the forums–revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Review the options on the next two screens, make changes as necessary, and then click Next. I went from scratching my head for 10 minutes to immediate gratification and printing! This page requires Javascript.

Click Startand then right-click My Computer. Click Start and Control Panel.

A folder with the name “photosmart” should have been installed in c: