For keyboards, the battery access cover is usually found on the underside of the keyboard. Location of the wireless receiver. Or, look for a USB storage container on the device. Why is my HP wireless adapter not working? Related Questions How long does a wireless mouse work?

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Do the following steps:. I fixed mine by replacing the battery. Warranty withdrawn refurbished product: Wait 10 seconds and push the receiver back into place, making sure to push it in as far as it will go.

Download and install the latest keyboard and mouse driver from the HP Web site. After 5 seconds now reattach USB receiver and mouse battery and turn on your wireless mouse. Let HP identify any out-of-date or missing drivers and software.

After the activity light on the receiver goes out, press the blue Connect button on the bottom of the keyboard or mouse for about 10 seconds. Please return to the product information page and verify the numbers provided or try again later.

We were unable to retrieve the list of drivers for your product. Learn more about HP’s privacy policy. For synchronization instructions, see item 7 in the preceding section, Wireless keyboard or mouse does not work.


Solution and Diagnostic Data Collection. After plugging in the wireless receiver, the activity light stays lit for a few seconds and then goes out. Europe, Middle East, Africa. I have the same question.

HP Wireless Keyboard Not Working [Solved] – Driver Easy

How do we make a mouse wireless? When the blue activity light goes out again, the keyboard or mouse is synchronized with the computer. Asia Pacific and Oceania. Replace the batteries with a fresh set of alkaline batteries and make sure they are correctly installed. How does the Razer’s wireless mouse without a battery work? Wireless keyboard, mouse, and USB receiver.

HP Wireless Keyboard with Mouse

Mouse is iball freego 2. Now find Mice and other pointing devices and find your wireless mouse.

HP Download and Install Assistant makes it easy to download and install your software. Why is my Logitech wireless mouse not working? If you are experiencing issues with Bluetooth input devices, go to Troubleshooting a Bluetooth Connection.

HP Wireless Keyboard with Mouse | HP® Customer Support

Increasing battery life Use the following tips to get more life out of the keyboard and mouse batteries. Keys do not type, characters appear seconds later, or wrong characters appear when typing. Move the keyboard closer to the wireless receiver so as to make sure that the wireless keyboard is within 30 centimeters of the receiver.


Hold it down until the blue activity light shines through the back of the computer again. When you see the blue activity light, release the Connect button on the mouse or keyboard. All forum topics Previous Topic Next Topic.

Make sure that you have switch to the On position. Microsoft System Restore in Windows Vista. After you do this, wait about 20 seconds to let Windows rediscover the device and set up the hardware. Green – indicates a full battery.