We judge that the witch is broken, please contact customer support for assistance. I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems. I bought a Genius product seven days ago. Please provide a valid price range. It is brand new, I bought it from Amazon, how do I get a replacement? What is your global warranty on your products?

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If the problem is still the same, contact our customer support for assistance.

Genius Download Center

Try to change the battery first. Customize your device for best performance.

The mouse cursor sometimes lags or stops for a few seconds, gmm I move it away from my WiFi it becomes normal. Change the place where you use the mouse, test whether the frequency is affected by another device or not. Guaranteed Delivery see all. Stylish slim hairline design with soft touch materials.

We have some problems with your product.


It’s a 12 button mouse includuing the wheel. Tracking Method see all. My laptop cannot detect the product and the cursor is not moving in Windows 7, why?


It will be sold as is, mousd see photos for details and condition. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. High performance and with precision of up to DPI.

Maurus X has an over-clocking SG Core engine with a dpi range from moyse and on-the-fly adjustable dpi gives you precision targeting or faster speed when you need it. Genius M gaming mouse provides 6 programmable buttons and 7 colors LED lighting.

Guaranteed 3 day delivery. Maurus X is a first person gaming mouse from the GX gaming series with a special ultraviolet coating finish on the top keys and moue rubberized grip on the sides.

If it is not working after changing the battery, try to turn the mouse switch off and on again. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and gk use the same frequency or a battery low problem will cause the receiver frequency to be affected.

This mouse is tested working. Buying Format see all.

Support Genius Mouse

It you open this the item is going to be considered Altered under eBay’s user guidelines and will not be eligible for returns. If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver.


Unfortunately, we do not offer global warranty on our products. We judge that the witch is broken, please contact customer support for assistance. The double click is a button switch problem if you did 003003 use any other firmware to update it. All Auction Buy It Now. This is a used item that has signs of wear. Genius Xscroll optical wheel USB mouse. Made of high quality ABS material, with matter-finish texture, the gaming mouse fits your hand perfectly.

Got one to sell? The light color, light brightness level, light breathing speed and light effect can be changed to suit your needs.

Preowned has Normal wear, this has not been tested by omuse, I do not have the computer to test this mouse with. Shift between your current DPI.