Hold the cartridge by its sides with the nozzles toward the product, and then insert the cartridge into its slot. In the product software, double-click Estimated Ink Levels. Linux 32bit — Know More. We’ll be happy to answer your question within 24 hours. The gold-colored contacts in the carriage.
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The black cartridge goes in the slot on the right. Check the electrical outlet to make sure that the power cord is plugged in securely.
To make sure that your product and power supply are compatible, HP suggests you use the original power supply shipped with your product. The Virtual Agent is currently unavailable. Control panel with lights indicated.
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If the left check cartridge light is on, there is an issue with the tri-color cartridge. If the power cord is not compatible with the product, replace the power cord with a compatible cord. Make sure that the electrical outlet works Unplug the power cord from the electrical outlet.
Europe, Middle East, Africa. Make sure the HP product supports the paper type.
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Already have an HP account? Remove the protective tape. Print a self-test report Printing a self-test report verifies if the hardware functions correctly. Service or replace your HP product if you completed all preceding steps.
Replace the problem cartridge Follow these steps in the order given to replace the cartridge s. Test the power on the All-in-One Follow these steps to test the power on the product. If the product turns onthere is no need to continue troubleshooting. Clear the jam from the front of the All-in-One If you cannot remove the jam from the base or inside the product, follow these steps to remove the paper jam from the front.
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The Power dn is blinking while the Attention light is off In this condition, the following control panel light pattern displays:. The Power light blinks fast for three seconds In this condition, the following control panel light pattern displays:.
Do not touch the copper-colored contacts or ink nozzles. Make sure that the carriage moves freely Follow these steps to make sure that the carriage can move freely. Select an operating system and version to see available software for this product.
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Also, do not retape the cartridges. The estimated ink levels graphic.
Remove any loose paper. Both Check Cartridge lights and the Attention light are blinking In this error conditionthe following control panel light pattern displays:. This process can take several minutes depending on the number of warranties being checked.
Asia Pacific and Oceania. If the voltage and amperage specifications of the product and the power supply are compatible, make sure that the connector on the power cord is the same shape and size as the connector on the HP product.
I don’t see my operating system. Contact HP to replace the power cord. This product has been exchanged for a new or refurbished product.