Choose a different product. Asia Pacific and Oceania. Instead, use the correct paper type as described above. Learn more about HP’s privacy policy. If a Let’s identify your product to get started page displays, click Printer , type your printer model number, and then click Submit.

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Examples of defects on the print quality diagnostic report. The following examples are not inclusive, but tend to represent the most common issues. See your browser’s documentation for specific instructions. Plain paper Paper type. The serial number provided does not match the previously selected product. If your prints smear easily, make sure you are using a recommended paper.

Clean the face and edges around the ink nozzle with the swab. If the ink cartridges, printhead, or printer is replaced under warranty, the support agent will request the print sample.

Let HP identify any out-of-date or missing drivers and software How deskjeh HP use product data collected with this service? A test page prints when the cleaning process finishes. How does HP install software and gather data?


Do not clean the ink nozzle plate.

HP Deskjet D Printer Troubleshooting | HP® Customer Support

Keep a print sample that shows the problem. The list of all available drivers for your product is shown above. Review the page of patterns, and then answer the questions that display on the computer.

Modify your browser’s settings to allow Javascript to execute.

Black and color on plain paper Print Quality. The color bars are streaked with another color.

Doing so can cause bad electrical connections, clogged ink nozzles, or poor print quality. We are unable to determine your warranty status for the product and serial number provided. Inappropriate paper usually causes vertical streaks in printouts.

HP Deskjet D2600 Series Printers – Setting Up a New Printer

If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. The estimated ink levels display in a graphic on the computer. Please try again shortly. The software drskjet prompts you to connect the cable if needed. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Try the following solutions in the order presented to resolve ddeskjet issue.


This could take up to 3 minutes, depending on your computer and connection speed. If the User Account Control screen opens, click Allow to continue.

These steps are only basic instructions for installing a new cartridge. Always use the power button to turn the product off. Please enter a Product Number to complete the request. This determines if the problem is related to the paper.

Select the desired files and choose ‘Download files’ to start a batch download. Track marks or smears in the text.