It prevents failing during upgrade and keeps the player running better “. I hope this helps you, let me know if you get your player working again. The problem started when i tried to upgrade firmware now player is in recovery mode when i reboot it it says firmware problem all the time. Posted on Nov 09, More Print this page Share this page. Selet this device with mouse pointer and click right button.

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Creative Worldwide Support > ZEN Touch

Anonymous Feb 18, Any help appreciated Tried to upgrade my firmware on the zen touch to be able to use it with Vista. Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US. If the firmware you accessed isn’t applying vvista to the device, this means the system itself has been corrupted.

Install this package after installing the PlaysForSure firmware version 2. If it is going to allow you to uninstall OR downgrade windows media player to version 9 then keep going. All you do is this: Do not disconnect the USB cable from your player or computer during installation.


I almost throw it away down the stairs. Currently, the following players support PlaysForSure either out of box or with an available firmware upgrade: Creative just said buy a new player and sent me a list Fat chance I’ll buy anything from them again. CD Ripping Wizard version 5. This is when you click update on your pc, if its still grayed out its probably because your player still isn’t being detected. Posted toucch jarsk on Feb 17, I had success with Windows XP.

All answers and suggestions are provided by an enthusiastic amateur and are therefore without warranty either explicit or implicit. Posted on Feb 01, Next thing I know it says firmware problem an it thinks it’s only Posted on Nov 09, Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical xreative services.

Tried to upgrade my firmware on the zen touch to be able to use it with Vista.

For details, read the rest of this web release note. Click the program and follow further instructions during the installation. Click the program and follow further instructions during creativf installation.

Double click the driver download to extract it. Each time i connect the device to my PC, i am told that it malfunctioned and windows cannot recognise it. Anonymous Jan 21, I fixed mine basically goto the hard drive delete creative folder, downgrade mediaplayer 11 10, uninstall all the root hubs and uninstall the device driver unplug device and reboot.


Here’s a link to this great service Good luck! I had always had the players connected before opening Firmware Upgrade process20vb had the Upgrade on screen with no player detected so i decided to unplug problem player and plugged in working player to see if Upgrade would detect itand it did!

creative labs zen touch 20gb

Now it should be able to firmware update. Posted on Apr 10, Posted on Nov 21, I am not sure of what details that i explain was the crucial factor so i will tell allbare with vsita Please view important notes written at the website for further information. Spoke with Creative Tech supporttried many things.