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How can I collect my tickets? The physical credit card used to pay for tickets must be presented by the cardholder for verification at check-in, or when collecting the tickets. How do I pay for the fare that I have put on hold? The fare price remains on hold; however, taxes, fees, and carrier surcharges are subject to change. You can contact your local reservation office. If you wish to make any changes, a new booking is needed but the deposit cannot be transferred. The booking will be put on hold for 72 hours.

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The deposit will be charged when the booking that has been put on hold was not completed during the holding period. How do I get a receipt for my booking? Data is encrypted turned into code before transmission to prevent it from being intercepted.

Payment and ticket delivery | Frequently asked questions – Cathay Pacific

Are online transactions safe? No, the deposit will not be added to the ticket price. How do I pay for the fare that I have put on hold?

Does “Hold Your Fare” apply to all online offers? Will the “Hold Your Fare” deposit be added to the price of the tickets?

All tickets are issued as electronic tickets eTicket. The fare price remains on hold; however, taxes, fees, and carrier surcharges are subject to change.

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Payment and ticket delivery

How does the “Hold Your Fare” option work? Once you have confirmed your booking onlinewe will immediately issue a debit note to your credit card company. Otherwise the cardholder must present dector physical card used at the nearest Cathay Pacific Ticketing Office for verification prior to the flight departure.

Please kindly refer to the “Hold Your Fare” product page. How can I collect my tickets? All of our Marco Polo Club members can enjoy the “Hold Your Fare” service for free, provided that they log in with their membership number when they make bookings on our website. You can log into Manage Booking to complete the payment.

What is “Hold Your Fare”? This applies even if you decide to change your travel plans right after. Click on that button to pay for your reservation. When will you charge my credit card after I have made a booking online? The booking will be 0a906 on hold for 72 hours. How do I pay for tickets purchased online? The carrier reserves the right to deny boarding or collect a guarantee payment in cash or from a new credit card should you fail to present the card originally used.

Can I modify the booking before the “Hold Your Fare” deadline? If you wish to make any changes, a new booking is needed but the deposit cannot be transferred. No, once a sectorr that has been put on hold you are not permitted to modify any details. If payment is not made within 72 hours after the booking has been put on hold, the reservation will be released and the deposit will be charged.

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How do I know that I have completed seftor online payment successfully? Our online booking facility utilizes the SSL Secure Sockets Layer technology — an industry-standard method for protecting web communications. How can I understand more about “Hold Your Fare”? The physical credit card used to pay for tickets must be presented by the cardholder for verification at check-in, or when collecting the tickets.

Please contact our Global Contact Centres should you like to rearrange your travel plans srctor would like to seek a refund. For passengers who would like a receipt for their transaction, please contact our Global Contact Centresor your local Reservations Office.

Within the holding period, you can pay online by simply logging in to Manage Booking using your name and Booking Reference Number.